Your process optimizer Krüger in Flensburg Germany

I increase motivation,
– efficiency - profits.

Team player. Problem detector. Process optimiser.

For better business
processes

Change in
many ways

Let’s start making change together. With the focus you need. With the tools that fit your company. I will support your process and project management. Throughout the entire change process. As a consultant, or as an interim manager.

All offers
Torsten Krüger management consultant

Always have the right tool at hand.

Optimally selected, accompanied by experienced experts – for example:

From craftworkers to corporations.

Your flexible advisor in all business areas.

Torsten Krüger explains how you can improve processes in your company

Torsten Krüger. Your optimisation consultant.

empathic.
provocative.
tried and tested.

25

Years

Management positions

  • ≤ 500 employees + 25 senior managers
  • Budget responsibility ≤ € 30 million
25

Years

innovation management + management of change processes

  • 2004 Introduction of the first mobile video customer service (3G / UMTS) at Vodafone
  • 1999 Introduction of an automated email processing system and a chat service at debitel
  • 1998 Development of 24 / 7 service and multi-client support, introduction of new ACD / planning software in call centres (Quelle Mailorder)
14

Years

freelance optimisation consultant

  • 25 successfully implemented potential analyses (managers, employees, and machines)
  • 3 interim mandates
  • Return on Investment (ROI) 3: 1 to 9:1
  • Savings ≤ € 50 million
20

Management tools

Experienced user of over

Education / training courses in LEGO® SERIOUS PLAY®, Playmobil pro., Eigenland®, Scrum, Thinkcell and PowerPoint, Prezi, 360-degree feedback, Neuro-Linguistic Programming (NLP)

4

languages

  • German native tongue
  • English business fluent in spoken and written communication
  • Danish good spoken and written communication
  • Spanish basic knowledge
 

Temporary / interim management

„Thank you for your tireless commitment .

This is far more than one might expect from advice. In this way you have created a lasting positive effect on our area in terms of content and personally. Now you are part of the ecosystem. We keep in touch!

Logo of Vreeda GmbH

Olaf Schindler (Founder Vreeda GmbH, formerly CEO Livisi GmbH)

Temporary / interim management

„Always a pleasure

on both – business and private level.

Logo of Livisi GmbH

Niels Gernant (GF rheinsprung UG, formerly CFO / COO Livisi GmbH)

Project management

„I would like to stress how much we appreciate your support

and make it clear that you are significantly increasing the quality of our project through your structuring and content-related work.

Dr. Gerrit Heil (Management Consultant / Member of Parliament, formerly Innovation Consultant Energy Group)

Process management

„Hello Torsten, I really enjoyed working with you.

So far, I have rarely been able to work in a team in such a determined, effective and focused manner. I thank you from the bottom of my heart for your commitment and passion during our time. You persistently pursue the customer's goal; you have been demanding, sometimes uncomfortably so. I have come to appreciate and love all of this. I thank you for the time and the experience. I am convinced of the quality of our work and will try to maintain what we have achieved.

Managing Director of Energy supplier in Housing Industry

Process management

„Dear Mr. Krüger, I would also like to thank you very much for our excellent partnership,

your great commitment to the project, our always-open and constructive discussions and, above all, for the very good results achieved!

Managing Director of Energy supplier in Housing Industry

Change management

„Without you, we would not have been able to implement the reorganisation as quickly as we did.

Even if your methods were sometimes very unconventional and individual team members had to get used to them, they always led to the necessary organisation change, and to success. We are very happy with the project.

Managing Director of a global IT service provider

Project management

„Thank you for your proactive communication,

not only at the end of this turbulent project, but before and during its entire duration. It was really great, and the customer feedback speaks for itself. Thank you for taking on topics and people in an uncomplicated manner and for structuring and processing the name change with the many operational subtasks in such a way that we met the deadline. You also kept cool in the much more detailed transfer project and managed people, processes and content here too. We would love to work with you again in the future.

Partner management consultancy

Project management

„Torsten Krüger worked for me in the project work field.

I would particularly like to emphasise his empathy and his high level of commitment and reliability. He has considerable operational knowledge that he is excellent at putting to use for his clients.

Oliver Noll (Executive Search)

Project management

„Very good Job!

You recognised the imponderables very quickly and carried the project successfully across the finish line with pragmatism and immense power!

Head of strategic projects, Internet service and telecommunications provider

Change management

„Our client was very pleased with the outcome and your feedback.

In the final presentation you have been very forceful. They said that you did a very good job.

Associated UK Consultancy

Change management

„Good job Torsten, well done.

We brought your presentation to the CEO and he was very impressed. Looking forward to work again with you.

Associated UK Consultancy

1, 2, 3, ... change!

Take the next step.
I would be happy to offer you an individualised package.

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